Mobile Workforce Scheduling – The Optimization
Published by www.verisae.com
Workforce scheduling belongs to a category of multi-objective optimization problems. Traditional workforce optimization approaches can’t bridge the gap between the business needs and the “switches” and “toggles” necessary to configure today’s optimization algorithms. To reach operational excellence in mobile workforce scheduling, your service organization must clearly identify your different service objectives and how you want to balance those objectives. Then, you must be able to capture those objectives in a language that can be understood by both the operations manager and a computer algorithm.
Whenever optimal decisions must be made that involve trade-offs between two or more conflicting objectives, you have a multi-objective optimization problem.
- maximizing profit and minimizing the cost of a product
- maximizing performance and minimizing fuel consumption of a vehicle
- minimizing weight and maximizing the strength of a particular component
Achieving this outcome means you’re setting the bar high, but it’s a goal worth pursuing. Because when all is said and done, you can’t expect your valuable resources to be more effective.
Make your Mobile Workforce more effective. By using #EFFORT.